Privacy Policy

What does Signet Federal Credit Union do with your personal information?

  • Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

  • The types of personal information we collect and share depend on the product or service you have with us. This information can include:

    • Social Security number

    • Account balances and payment history

    • Credit history and credit scores

  • All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Signet Federal Credit Union chooses to share; and whether you can limit this sharing.

Reasons we can share your personal information:

For our everyday business purposes –

such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus 
Does Signet Federal Credit Union Share? Yes

Can you limit this sharing? No

For our marketing purposes –

to offer our products and services to you.

Does Signet Federal Credit Union Share? Yes

Can you limit this sharing? No


For joint marketing with other financial companies

Does Signet Federal Credit Union Share? Yes

Can you limit this sharing? Yes


For our affiliates’ everyday business purposes –to offer our products and services to you.

Information about your transactions and experiences.

Does Signet Federal Credit Union Share? No

Can you limit this sharing? We don’t share.


For our affiliates’ everyday business purposes –

information about your creditworthiness.

Does Signet Federal Credit Union Share? No

Can you limit this sharing? We don’t share.


For our affiliates to market to you

Does Signet Federal Credit Union Share? Yes

Can you limit this sharing? Yes


For our non-affiliates to market to you

Does Signet Federal Credit Union Share? Yes

Can you limit this sharing? Yes

 

FAQ

  • Call Phone Number: 800-795-2555

    Please note:

    If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.

    However, you can contact us at any time to limit our sharing.

  • Call Phone Number: 800-795-2555

  • Signet Federal Credit Union

  • To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

  • We collect your personal information, for example, when you

    • Open an account or give us your contact information

    • Apply for a loan or show your driver’s license

    • Give us your income information

    We also collect your personal information from others such as credit bureaus, affiliates or other companies.

  • Federal law gives you the right to limit only:

    • sharing for affiliates’ everyday business purposes – information about your creditworthiness

    • affiliates from using your information to market to you

    • sharing for nonaffiliates to market to you

      State laws and individual companies may give you additional rights to limit sharing.

  • Your choices will apply to everyone on your account.

Definitions

Affiliates: Companies related by common ownership or control. They can be financial and nonfinancial companies.

- Signet FCU does not share with affiliates. 


Nonaffiliates: Companies not related by common ownership or control. They can be financial and nonfinancial companies.

  • Plastic card processors (credit, debit, or ATM)  

  • Data processors  

  • Check/share draft printers 


Joint Marketing: A formal agreement between nonaffiliated financial companies that together market financial products or services to you 

  • Signet FCU joint marketing partners include insurance companies and other financial services companies.  


 

 

Google Play Privacy Policy

Data Shared

  • Data shared and for what purpose:

    App interactions

    • Analytics, Fraud prevention, security, and compliance

  • Data shared and for what purpose:

    Contacts

    • App functionality, Personalization

  • Data shared and for what purpose:

    Email address

    • App functionality, Fraud prevention, security, and compliance

    Phone number

    • App functionality, Fraud prevention, security, and compliance, Account management

Data Collected

  • Data collected and for what purpose:

    Photos · Optional

    App functionality, Personalization

  • Data collected and for what purpose:

    App interactions

    Analytics, Fraud prevention, security, and compliance

  • Data collected and for what purpose:

    Contacts · Optional

    App functionality, Personalization

  • Data collected and for what purpose:

    Device or other IDs

    App functionality, Analytics, Fraud prevention, security, and compliance, Account management

  • Data collected and for what purpose:

    User payment info

    App functionality, Fraud prevention, security, and compliance, Account management

    Other financial info

    App functionality, Fraud prevention, security, and compliance, Account management

  • Data collected and for what purpose:

    Name

    App functionality, Personalization, Account management

    Email address · Optional

    App functionality, Fraud prevention, security, and compliance

    User IDs

    App functionality, Analytics, Fraud prevention, security, and compliance, Account management

    Address

    App functionality, Account management

    Phone number

    App functionality, Fraud prevention, security, and compliance, Account management

  • Data collected and for what purpose:

    Crash logs

    Analytics

    Diagnostics

    Analytics

    Other app performance data

    Analytics

Security Practices

Data is encrypted in transit

Your data is transferred over a secure connection.

Data can’t be deleted

The developer doesn’t provide a way for you to request that your data be deleted.

  • TERMS OF USE AND PRIVACY POLICY

    The primary licensor for the online and/or mobile banking service you are using (the “Service”) is Jack Henry & Associates, Inc. (the "Provider"). By enrolling in our Service, you hereby agree as follows:

    (i) General. The Provider is not the provider of any of the financial services available to you through the Service, and the Provider is not responsible for any of the materials, information, products or services made available to you through the Service.

    (ii) Provider Privacy Policy. Provider may access personal information while you use the Service. Provider may access records held by your financial institution for such information as your phone number, home address or email address. Provider will use this contact information to alert you about Service-related events or actions that require your attention. If you grant permission to use phone information, Provider will use the phone number to pre-populate forms that expect a personal phone number for contacting. If you grant permission to use your device’s location, Provider will use the data when checking for nearby branch and ATM locations. If you grant permission to use access photos, media or other files stored on your device, Provider will use that information to add an image to a transaction and add a photo to your profile. If you grant permission to use a camera, Provider will use it when taking a picture to add an image to a transaction or to capture images of a check that is being deposited or to add a photo to your profile. In addition to this Provider Privacy Policy, your financial institution maintains a privacy policy covering the personal and financial information related to your use of the financial institution’s services and products, including such information that may be gathered through use of this Service, such as the “Account Information” and “Registration Information” described below. A copy of that privacy policy is available from your financial institution.

    (iii) Source of Information. The Service, at your direction, will retrieve your information maintained online by financial institutions and billers with which you have customer relationships, maintain accounts or engage in financial transactions and other log-in related information ("Account Information"). Provider does not review, verify or analyze the Account Information for accuracy or any other purpose, but simply gathers, organizes and reports available Account Information to you. Technical difficulties may result in a failure to obtain data, a loss of data, a loss of personalized settings or other service interruptions. Account Information is timely only to the extent that it is promptly provided by the third-party sites. Account Information may be more complete or up to date when obtained directly from the third-party sites.

    (iv) Your Responsibility for Information. You are responsible for providing Provider with accurate and updated (as necessary) account numbers, user names, passwords and other log-in related information ("Registration Information") so that the Service is able to access Account Information. If you become aware of any unauthorized use of your Registration Information, you should notify your financial institution immediately.

    (v) Rights You Grant to Provider. By submitting data, passwords, user names, PINs, log-in information, materials and other Registration Information to Provider through the Service, you are voluntarily supplying that content to Provider for the purpose of providing the Service to you. By submitting such information to Provider, you represent that you are entitled to submit it to Provider for use for this purpose, without any obligation by Provider to pay any fees. By using the Service, you expressly authorize Provider to access your Account Information maintained by identified third parties, on your behalf as your agent. When you use the "Add Accounts" feature of the Service, you will be directly connected to the website for the third party you have identified. Provider will submit information including user names and passwords that you provide to log you into the site. You hereby authorize and permit Provider to use and store the information submitted by you (such as account passwords and user names) to accomplish the foregoing and to configure the Service so that it is compatible with the third-party sites for which you submit your information. You acknowledge and agree that when Provider is accessing and retrieving Account Information from the third-party sites, Provider is acting on your behalf and not on behalf of the third party. You acknowledge that certain risks are inherent in the transmission of information over the internet, and you agree that by using the Service you are assuming those risks.

    (vi) Consent to Use of Data. You agree that Provider may collect and use technical data and related information, including but not limited to technical information about your device, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services (if any) related to the Service. Provider may use this information, as long as it is in a form that does not personally identify you, to improve its products or provide services or technologies.

    (vii) Disclaimer of Warranty. THE SERVICE IS PROVIDED ON AN 'AS IS' AND 'AS AVAILABLE' BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGMENT. NO WARRANTY IS PROVIDED THAT THE SERVICE WILL BE FREE FROM DEFECTS OR VIRUSES OR THAT OPERATION OF THE SERVICE WILL BE UNINTERRUPTED. YOUR USE OF THE SERVICE AND ANY MATERIAL OR SERVICES OBTAINED OR ACCESSED VIA THE SERVICE IS AT YOUR OWN DISCRETION AND RISK, AND YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE RESULTING FROM THEIR USE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

    (viii) Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL PROVIDER BE LIABLE FOR ANY DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE, INCLUDING BUT NOT LIMITED TO ANY GENERAL, SPECIAL, DIRECT, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY THEREOF, AND REGARDLESS OF THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT OR OTHERWISE) UPON WHICH ANY CLAIM IS BASED. IN ANY CASE, PROVIDER'S LIABILITY ARISING OUT OF THE USE OR INABILITY TO USE THE SERVICE SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF $250. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR CERTAIN TYPES OF DAMAGES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

    (ix) Google Analytics. To assist Provider in maintaining and improving this application, Provider uses Google Analytics to gather information about usage of the Service. For example, it tracks how many visitors the Service has, which screens they spend time on, what kinds of operating systems and devices they use, and how they found the Service. Google Analytics does not track, collect or upload any data that personally identifies an individual (such as a name, email address, account number or billing information), or other data which can be reasonably linked to such information. The information helps Provider improve the performance of this Service for you. For more information on Google's use of the data, please see the website "How Google uses data when you use our partners' sites or apps" located at http://www.google.com/policies/privacy/partners/.

    (x) Miscellaneous. This End User Agreement constitutes the entire agreement between you and Provider concerning the subject matter hereof. This End User Agreement will be governed by and construed in accordance with the laws of the state of Iowa, excluding that body of laws pertaining to conflict of laws. If any provision of that portion of this Agreement is determined by a court of law to be illegal or unenforceable, such provision will be enforced to the maximum extent possible and the other provisions will remain effective and enforceable. All disputes relating to this End User Agreement are subject to the exclusive jurisdiction of the courts of Iowa and you expressly consent to jurisdiction and venue thereof and therein. This End User Agreement and all related documentation are and will be in the English language. The application of the United Nations Convention on Contracts for the International Sale of Goods is hereby expressly waived and excluded.

ONLINE BANKING PRIVACY POLICY

Signet’s Online Banking Privacy Policy

Ensuring the security of financial and personal information stands as one of our foremost responsibilities at Signet Federal Credit Union (Signet). We are dedicated to safeguarding the data of our members and other website visitors. Your trust is highly valued, and we handle all personal information with utmost care. Similar to the information collected through other channels, we utilize the details you provide online to address your needs, service your accounts, and furnish information about additional services. By utilizing Signet's website, you implicitly consent to the practices outlined in this Notice.

Information Gathering

Visitors to www.signetfcu.com remain anonymous unless they voluntarily submit personal information, such as through an online form. Signet may collect and aggregate non-personally identifiable data about online activities, including the date and time of site access, IP address, and browser type.

Email

We do not share your email information with third parties. If you choose to share your email for periodic updates, your email will be registered with our email marketing platform. Opting out of electronic communications is possible at any time by following the instructions in our emails. When contacting us via email, please be aware that your email address and header information, such as your name or organization, will be disclosed to us.

Google Analytics

Our website employs Google Analytics to analyze visitor usage and navigation. This tool utilizes "cookies" to collect standard Internet log information in an anonymous form. Information generated, including IP addresses, is transmitted to Google for assessment. We assure you that the statistical analytics tool does not collect Personally Identifiable Information (PII), and your IP address will not be associated with any other data held by Google.

To opt-out of Google Analytics, preventing data collection about your visits, visit https://tools.google.com/dlpage/gaoptout. Refer to Google's Privacy Policy for further details.

Cookies

For enhanced service and a more effective website, we use "cookies" as part of our interaction with your browser. These cookies do not collect personally identifiable information, and we do not combine them with other personal information. You can prevent cookies by adjusting your browser preferences, though disabling them may affect certain services.

Web Beacons

We employ web beacons to recognize users, assess traffic patterns, identify preferred content, and measure site engagement. These may also be included in our email messages to track email openings.

Third Party Links

Links to third-party sites are provided for client convenience. We advise reviewing the privacy and security policies of such sites, as they may differ from ours. Signet does not guarantee or take responsibility for the privacy, security, or accuracy of information on these external sites.

Social Media Sites

Signet engages in social media platforms, and users are encouraged to refrain from posting personal or confidential information on public pages.

Children's Privacy

Signet does not knowingly collect personal information from children under 13. If received, such information is used to respond directly to the child, notify parents, or seek parental consent.

Using and Sharing Information

We may share Personal Information with affiliates and third parties as outlined in our Privacy Policy. Personal Information is not sold, and its use is directed toward enhancing user experience, delivering ads, and meeting legal obligations.

Updating Your Personal Information

Maintaining accurate account information is crucial. If you observe incomplete or inaccurate data, contact us at 1-888-226-5669 or visit a Branch. Certain personal information can be reviewed and updated on our Digital Banking sites.

Notice to Persons Outside the United States

If you reside outside the United States, providing information on the Site implies its transfer to the United States. By doing so, you explicitly consent to this transfer.

Updates

Signet may periodically update this Online Privacy Notice. Changes will be effective upon posting the revised Notice on the site, with the "Last Updated" date indicating the modification. Please review the Notice periodically for any updates.